The CUHK commenced the online teaching and learning using the zoom platform as a stopgap initiative as a result of the Covid-19 pandemic. The university had earlier invested heavily on ICT in teaching and learning and have been involved in several Learning Management Systems (LMS) over the years. Such systems include the WebCT, Moodle and Blackboard as pseudo online/interactive platforms and have successfully developed the Ureply platform to enhance teaching and learning. The LMS along with the introduction of zoom, provide opportunities for communication, content delivery and assessment.
Until now, the university has perfected the use of the LMS that exposes students and instructors to the role of ICT as an elearning platform. The challenge was on how can the university promote a community of learners in an online platform like zoom? The benefits of a LMS that promotes elearning is the ability of learners and instructors to interact by chat, video and others to establish an effective process in teaching and learning. The study primarily focus on the use of zoom to engage students, deliver contents and materials and subsequently assess performance of students according to course(s) requirements. Three courses are used in this preliminary investigation. Given that the shift to the zoom platform was effected after classes were conducted on the traditional face-to-face format, how does it affect the student’s performance? How effective were the online practices in teaching and learning? What are some examples of effective teaching and learning practices? The study presents an exploratory investigation designed to identify some advantages and disadvantages of teaching and learning with zoom essentially from the perspectives of students.

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